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Important Notice of Seiko increases its worldwide warranty to three years
Important Beware of Fake SNS Accounts & Scam Promotions!
Important
Notice of Seiko increases its worldwide warranty to three years
Important
Beware of Fake SNS Accounts & Scam Promotions!
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Thank you very much for your continued support and patronage.
We would like to inform you that we have confirmed the existence of a fake SNS accounts pretending to be an official Instagram account of ours.
The following fake account has nothing to do with our company.
■Fake account: @seikowatchjapan21、@seikojapangift_、@seikowatches.jp、@seiko__lukia、@seiko_lukiaa、@seiko_lukia_jp、@seiko_lukia._、@seiiko_lukiaa、@seik0_lukia、@seiko._.lukia、@seiko_.lukiaa
The URL in the Direct Message(DM) sent from the above fake account contains a request for personal information, disguised as a fictitious campaign.
If you access the site, there is a possibility that your personal information will be obtained by the sender and be misused.
If you have received a suspicious DM, please do not access the URL and delete the DM itself. Also, please block the fake account.
There is a possibility that there are other fake accounts, so please check their usernames before following them or sending DM.
Our official Instagram account in Japan is as follows:
■Official account for Japan : @seikowatchjapan, @seiko_lukia
In addition, we have detected fake promotional posts falsely advertising Seiko watches at a discounted price of RM179, using a link such as https://www.seikowatches-asia.shop/spb381.
Some of these posts are being circulated by fake Facebook accounts impersonating media or news outlets, including Oriental Daily News Malaysia, Malaysia Sin Chew Daily, China Press, Siakap Keli, and others.
These pages are not affiliated with Seiko in any way.
We urge the public to exercise caution and always verify the authenticity of social media accounts before following, engaging, or clicking on any links.
Please refrain from making any purchases through unauthorized websites, as they may be fraudulent and could result in the loss of personal information or money.
For safe and genuine purchases in Malaysia, please visit our official online store at: https://seikoboutique.com.my/
Please note that we have already reported spam and spoofing to Instagram and Facebook.
Please e-mail the following address if you have any questions regarding this matter.
Email : webmaster@seiko-watch.co.jp
Seiko Watch Corporation is proud to announce that it will increase the worldwide warranty period to three years on Seiko brand timepieces* purchased at any authorized Seiko retailer. Taking effect from October 1, 2024, the new warranty** will continue to cover the watch head (movement and case) and metal bracelet. It will allow owners to share the company’s confidence in every Seiko creation’s long-lasting, reliable timekeeping.
The new warranty will also be applied to purchases between July 1 and September 30, 2024.
*This change does not apply to Stopwatch, and its warranty period remains unchanged.
** In the following cases, repair/adjustment service will be provided at cost even within the guarantee period or coverage.
1.Exchange of leather, urethane or fabric band
2.Trouble with or damage to the case, glass or band caused by accidents or improper usage
3.Trouble or damage caused by the repairs carried out by anyone other than a member of our service network
4.Scratches or grime caused by use
5.Trouble or damage caused by natural disasters including fire, flood or earthquake
6.When the text on the guaranteed booklet has been altered or missing store name or date of purchase in the certificate of guarantee
7.When the certificate of guarantee is not presented
8.Battery replacement